Our Privacy Policy
At Blue Star, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products, including soda fountain machines, Lancer valves, beverage vending machines, and soda vending machines.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and billing address (processed securely through a third-party payment processor).
Non-Personal Information
We may also collect non-personal information automatically when you visit our website, including:
- Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited).
- Cookies: We use cookies and similar tracking technologies to enhance your experience. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We may use your information for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your orders, inquiries, and customer support.
- To improve our website and services based on user feedback and behavior.
- To send you promotional materials and newsletters, if you have opted in to receive them.
- To comply with legal obligations and protect our rights.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to protect your information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access the personal information we hold about you.
- The right to request correction of any inaccuracies in your personal information.
- The right to request deletion of your personal information under certain circumstances.
- The right to withdraw consent for marketing communications at any time.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. Please review this policy periodically for any updates.